{"id":119251,"date":"2026-10-21T11:47:01","date_gmt":"2026-10-21T09:47:01","guid":{"rendered":"https:\/\/www.belditouch.com\/retours-echanges\/"},"modified":"2026-10-21T13:27:43","modified_gmt":"2026-10-21T11:27:43","slug":"retourneren-en-ruilen","status":"publish","type":"page","link":"https:\/\/www.belditouch.com\/nl\/retours-echanges\/","title":{"rendered":"Terugbetalingen en ruilen"},"content":{"rendered":"<p>Je hebt <strong>14 dagen na ontvangst<\/strong> om van gedachten te veranderen. Je aanvraag doe je hier, in twee minuten, met of zonder account.<\/p>\n<h2>Hoe retourneer ik een product?<\/h2>\n<ol class=\"wgsag-steps\">\n<li><strong>Stuur uw aanvraag in<\/strong> hieronder met je bestelnummer en het e-mailadres waarmee je hebt besteld.<\/li>\n<li><strong>Schrijf uw retournummer op<\/strong> groot op het pakket en stuur het naar het opgegeven adres.<\/li>\n<li><strong>Ruil of terugbetaling<\/strong> na ontvangst en controle van het artikel.<\/li>\n<\/ol>\n\t\t<style>\n\t\t.brt{--r-ink:var(--ink,#151515);--r-mute:var(--muted,#6A665F);--r-line:var(--line,#E8E4DD);--r-soft:var(--soft,#F6F4F0);--r-acc:var(--ink,#151515);--r-rad:var(--r,8px);max-width:620px;margin:0 auto;color:var(--r-ink);font-size:16px;line-height:1.5}\n\t\t.brt *{box-sizing:border-box}\n\t\t.brt-steps{display:flex;gap:10px;list-style:none;margin:0 0 26px;padding:0}\n\t\t.brt-steps li{flex:1;display:flex;align-items:center;gap:8px;font-size:13px;color:var(--r-mute);padding-top:10px;border-top:3px 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li>.n{width:26px;height:26px;border-radius:50%;background:var(--r-soft);border:1px solid var(--r-line);display:inline-flex;align-items:center;justify-content:center;font-size:13px;font-weight:600;flex-shrink:0}\n\t\t@media print{body *{visibility:hidden}.brt-print,.brt-print *{visibility:visible}.brt-print{position:absolute;left:0;top:0;width:100%;background:#fff;color:#000;border:3px solid #000}.brt-print .brt-must{color:#000}.brt-num{font-size:64px}}\n\t\t<\/style>\n\t\t<div class=\"brt\"><ol class=\"brt-steps\" aria-label=\"Stappen\"><li class=\"on\" aria-current=\"step\"><span class=\"n\">1<\/span><span class=\"t\">Bestelling<\/span><\/li><li class=\"\"><span class=\"n\">2<\/span><span class=\"t\">Artikelen<\/span><\/li><li class=\"\"><span class=\"n\">3<\/span><span class=\"t\">Retournummer<\/span><\/li><\/ol>\t\t<div class=\"brt-intro\">\n\t\t\t<p class=\"brt-title\">Vind uw bestelling opnieuw<\/p>\n\t\t\t<ul class=\"brt-pills\"><li>14 dagen na ontvangst<\/li><li>Ruil of terugbetaling<\/li><li>Met of zonder account<\/li><\/ul>\n\t\t<\/div>\n\t\t<form method=\"post\" class=\"brt-card woocommerce-form\" action=\"\">\n\t\t\t<input type=\"hidden\" id=\"brt_nonce\" name=\"brt_nonce\" value=\"036117f582\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/nl\/wp-json\/wp\/v2\/pages\/119251\" \/>\t\t\t<input type=\"hidden\" name=\"brt_step\" value=\"1\">\n\t\t\t<p class=\"form-row\">\n\t\t\t\t<label for=\"brt-num\">Bestelnummer<\/label>\n\t\t\t\t<input id=\"brt-num\" class=\"input-text\" name=\"numero\" required inputmode=\"numeric\" autocomplete=\"off\" placeholder=\"Het staat vermeld in de bevestigingsmail\" value=\"\">\n\t\t\t<\/p>\n\t\t\t<p class=\"form-row\">\n\t\t\t\t<label for=\"brt-mail\">E-mail gebruikt voor de bestelling<\/label>\n\t\t\t\t<input id=\"brt-mail\" class=\"input-text\" name=\"email\" type=\"email\" required autocomplete=\"email\" value=\"\">\n\t\t\t<\/p>\n\t\t\t<button type=\"submit\" class=\"btn btn-primary button brt-btn\">Mijn bestelling terugvinden<\/button>\n\t\t\t\t\t\t\t<p class=\"brt-alt\">Hebt u een account? <a href=\"https:\/\/www.belditouch.com\/nl\/mon-compte\/demande-retour\/\">Sluit u aan<\/a> : uw bestellingen worden direct weergegeven.<\/p>\n\t\t\t\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"nl\"\/><\/form>\n\t\t<\/div>\n<h2>Goed om te weten<\/h2>\n<ul>\n<li>Ruilen kan voor een andere kleur, of een artikel uit dezelfde categorie voor dezelfde of een lagere prijs, afhankelijk van de voorraad.<\/li>\n<li>Terugbetaling op uw oorspronkelijke betaalmiddel, exclusief verzendkosten.<\/li>\n<li>De artikelen moeten nieuw worden geretourneerd in hun originele verpakking. De kosten voor het retoursturen zijn voor uw rekening, behalve voor beschadigde artikelen of voor een fout van onze kant.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Vous avez 14 jours apr\u00e8s r\u00e9ception pour changer d\u2019avis. La demande se fait ici, en deux minutes, avec ou sans compte. Comment faire un retour ? Faites votre demande ci-dessous avec votre num\u00e9ro de commande et l\u2019e-mail utilis\u00e9 pour commander. \u00c9crivez votre num\u00e9ro de retour en gros sur le colis et envoyez-le \u00e0 l\u2019adresse indiqu\u00e9e. [&hellip;]<\/p>\n","protected":false},"author":655,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Retours et \u00e9changes | Beldi Touch","_seopress_titles_desc":"14 jours pour changer d\u2019avis : faites votre demande de retour ou d\u2019\u00e9change en ligne, avec ou sans compte, en deux minutes.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"beldi_h1":"","beldi_intro":"","beldi_faq":"","footnotes":""},"class_list":["post-119251","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.belditouch.com\/nl\/wp-json\/wp\/v2\/pages\/119251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.belditouch.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.belditouch.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.belditouch.com\/nl\/wp-json\/wp\/v2\/users\/655"}],"replies":[{"embeddable":true,"href":"https:\/\/www.belditouch.com\/nl\/wp-json\/wp\/v2\/comments?post=119251"}],"version-history":[{"count":1,"href":"https:\/\/www.belditouch.com\/nl\/wp-json\/wp\/v2\/pages\/119251\/revisions"}],"predecessor-version":[{"id":119272,"href":"https:\/\/www.belditouch.com\/nl\/wp-json\/wp\/v2\/pages\/119251\/revisions\/119272"}],"wp:attachment":[{"href":"https:\/\/www.belditouch.com\/nl\/wp-json\/wp\/v2\/media?parent=119251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}